Refund policy

Refund Eligibility and Period:

We appreciate your interest in PostCure. To ensure your complete satisfaction, we offer a 7-day trial period during which you can request a refund.

This trial period begins the day you receive the product.

This trial is applicable for the Bum and BackHeal cushion only.

 

 Eligibility criteria for refunds:

In order to be eligible for a refund, the following conditions must be met:

• The product must be in its original condition and packaging, with no signs of damage
• The refund request must be submitted within the 7-day trial period

 

 Refund Process:

If you meet the eligibility criteria and wish to initiate a refund, please follow these steps:

• Contact our support team info@postcurecushions.com 
• Provide your order number, details, and product photos with a brief explanation of the reason for the refund
• Our team will review your request and respond within 3-5 business days

 

Inspection and approval:

Upon receiving your refund request, our team will inspect the product to ensure it meets the eligibility criteria.

We reserve the right to deny a refund if the product shows sign of damage, or does not meet the specified conditions.

Refund fees applicable

Please note that this policy is subject to change without prior notice. It is advisable to review our refund policy periodically for any updates.

Thank you for choosing PostCure.

We are committed to providing you with a comfortable and satisfactory experience